OneKey explains anti-tamper packaging

We get asked this a lot: “How do I know my hardware wallet hasn’t been tampered with before it gets to me?” Between the factory and your door, a wallet spends time in warehouses and in transit. Packaging is only one part of preventing supply chain attacks, but it matters. It helps you check for signs of tampering when the wallet arrives. That’s why we’ve put a lot of work into ours. OneKey has four layers of protection: 1. Clear shrink wrap around the whole box. 2. A destructible seal on the box that breaks when removed. 3. A holographic tamper-evident seal on the device that shows “VOID” when peeled off. 4. Device authentication in the official OneKey App, plus firmware signature checks by the Secure Element (SE). Our manufacturer is in the same tier as those making Apple and Google Pixel devices. To enter the factory, you have to pass through multiple gates and three security checks, sign in, and verify your identity. All phones and other communication devices have to be handed over and kept in lockers. There are cameras throughout the factory. There’s still a lot more to do. We’ll keep tightening security and improving these measures.